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• An initial non-refundable retainer of 50% of the total cost is required to confirm and hold a reservation (25% for orders of $1,000 and above). 

• Amount is due in full 7 days prior to the event date for cake orders.

• We must receive the balance on the due date indicated to begin working on your order. Failure to do so will result in a cancelation of the order, contract will be null and void, and retainer will not be refunded. 

• The Balance due date is the final date for any cancelation or changes to the event date, size, style or flavors of the cake or desserts. 

• Cancellations received after the balance due date will not be subject to refund.

• We reserve the right to exercise artistic license and make last minute changes if necessary in order to guarantee the structural, visual, and creative integrity of a cake.

• We are not responsible for any damage to the cake or desserts after delivery or pickup is complete.  You are responsible for providing an appropriate and secure table and environment with an optimal room temperature of 75 degrees or below.

• If you or your representatives elect to pick up and set up your cake or desserts, you assume all liability and responsibility for the condition of the cake or desserts once they leave our possession.  

• In the event of an emergency, should we fail to deliver your cake or desserts on the date requested a refund for the full amount will be issued to you.

• Our products may contain or come into contact with milk, wheat, nuts, soy, and other allergens. You agree to notify your guests of this risk and hold us harmless for allergic reactions.

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